Trust & control

Your customer conversations deserve clear boundaries.

Know what shapes the conversation, when your team takes over and where to find the details about data handling.

You decide the next step

Helpful, with your rules behind it.

Give Bludge the services, answers and qualifying questions it should use. Review that information and keep it up to date.

Choose when to transfer a caller, and what should happen when your team cannot answer. A clear fallback helps avoid a dead end.

Outbound calling uses country-specific rules for timing and contact eligibility. Your business remains responsible for its enquiries and permissions.

Understand the details

Read what we collect, how transcripts are handled, who processes information and how to request access or deletion.

Local listening does not mean every part of a call stays in your country. The privacy policy explains the providers and processing locations.

Review service terms and permitted uses, and raise any specific requirements with us before you start.

Your business. Your conversation.

Give Bludge your business details. Then play the customer.