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Bludge Ask for your free 30 days

An AI chatbot for your website that answers like you would

Visitors type or talk. It answers from the information you approve, can book appointments and keeps every chat for you to read.

For local businesses with a website: trades, clinics, salons, shops and services.

Ask for your free 30 days
Website chat plan A$49 a month + GST First 30 days free, then month to month
Website chat

Chat on your website · 7:42 pm

  1. Do you fix hot water systems on weekends?
  2. Yes, we work Saturdays from 8 am to 1 pm. Saturday at 9 am is free. Would you like it?
  3. Yes please.
Booked: Saturday, 9:00 amHot water repair · confirmed by the visitor

What you get

What your website chat does

  • Answers visitors any time

    Day or night, from your hours, services and the answers you approve.

  • Typing or talking

    Visitors choose. Voice starts only when they press the button.

  • Books appointments

    If you turn it on, it shows the time and price and waits for the visitor to confirm.

  • Every chat written down

    Read each chat in Bludge. Voice callers can also leave a message for you to follow up.

  • Only on your websites

    It uses your business colours and works only on the websites you list.

  • Limits you control

    Set a daily limit on messages and call minutes. Voice has 60 minutes a month.

How it works

Set up with you, then looked after

  1. Tell us about your business

    Your services, hours, prices and the questions customers ask.

  2. Add it to your website

    We give you one line of code, or add it for you. It works with most website builders.

  3. Try it first

    Practise in Bludge and change its answers before visitors see it.

  4. Go live and improve it

    Read every chat in Bludge and update its answers. We can help.

Ask for your free 30 days

Tell us about your business. A person from Bludge will contact you to set up your website chat, usually within two working days. Your free 30 days start the day it goes live. There is no obligation.

Website chat plan

A$49 a month + GST

  • Text and voice chat on your website
  • Answers from information you approve
  • 60 voice minutes a month, up to 5 minutes a call. After that, text keeps answering at no extra cost
  • Every chat saved in Bludge, and bookings if you turn them on

No setup fee and no minimum term. Your first 30 days are free from the day the chat goes live on your website, and you don’t need a card to start. After that, it’s month to month.

Ask for your free 30 days

If you’d like a call.

For example: a hair salon in Newtown, at newtownhair.com.au.

We’ll use your details to reply to you. Privacy policy.

Questions about website chat

Can’t see your question? Ask us directly.

Arrange a free 15-minute call

What does it cost?

The website chat plan is A$49 a month + GST. It includes text chat, voice chat with 60 voice minutes a month, and every chat saved in Bludge. There is no setup fee and no minimum term, and the first 30 days are free from the day it goes live.

What happens if we use all 60 voice minutes?

Voice calls pause until next month, and text chat keeps answering. There is no extra charge. We email you at 80% and again when they are used up.

Is there a limit on text messages?

Text has no monthly limit. To stop misuse, it answers up to 200 messages a day by default. You can change this in Bludge, up to 1,000 a day.

Does it work with my website?

Yes, if you can add a line of code to your site. That includes WordPress, Squarespace, Wix and most website builders. A Bludge website already includes it.

Can my team reply to visitors in the chat?

Not inside the chat. It answers on its own, and you can read every chat in Bludge. Voice callers can leave a message, which you follow up from Bludge.

Will it make things up?

It answers only from information you approve, and it is told to say when it doesn’t know. The chat also tells visitors that AI can make mistakes.

What happens to chat transcripts?

You can read every chat in Bludge. Transcripts are stored encrypted, and visitors are told not to share passwords or card details.

What doesn’t it do?

It answers only from information you approve, and it can’t see your private records. Your team can’t reply inside the chat. Text chat can’t take a message, but voice callers can. It books only if you turn booking on and your bookings are set up in Bludge. It never takes card details in the chat.

Answer every website visitor

Try website chat free for 30 days from the day it goes live.

Ask for your free 30 days