Booked in.
A time that works, straight into your calendar.
AI receptionist for busy businesses
Calls answered. New leads called back.
Your attention, back where it belongs.
Introduces itself as AI. You set the rules. Replies in under a second.
Fieldwork Studio
Hi, you've reached Fieldwork Studio. I'm Tessa, the AI receptionist. How can I help?
I need a new logo and website. What does a consultation cost?
Jess wants a logo and website; consultation Thursday at 11.
Harbour Solar
Hi, is that Jess? It's Tessa from Harbour Solar. I'm an AI assistant, and I'm calling because you just asked us for a battery quote. Is now an okay time for a couple of quick questions?
Oh, that was fast. Yeah, go for it.
Jess is interested in a solar battery. Quote consultation: Tuesday, 10:30 am.
Fieldwork Studio
Hi, you've reached Fieldwork Studio. I'm Tessa, the AI receptionist. How can I help?
Hi, it's Jess. Could I speak to Sam? It's about the logo options he sent yesterday.
Jess wants to discuss the logo options. Sam takes the call in this example.
An answer is just the start
A time that works, straight into your calendar.
Who called and what they need, before you call back.
The calls that need you reach you. If you run your own AI agent, Bludge can check with it instead. If not, it takes a message.
From the example call above. Illustrative, not a customer’s.
The real comparison
Most businesses don’t have anyone on the front desk. When you can’t get to the phone, the call goes one of three ways.
The caller hears a beep and decides whether to leave a message or try someone else.
One hand on the job, one on the phone, and the details to remember until you’re back on the ground.
Once the day’s work is done. By then, the caller may have booked someone else.
It says it’s AI, takes the details, then books a time, puts the call through or takes a message, by the rules you set.
Examples are illustrative.
Built around your business
Different businesses. The same problem: you can’t always drop everything to answer the phone.
Let’s talk about your business
Get the job details while you’re getting the job done.
Stay with your client. Bludge looks after the next one.
A helpful answer, even when everyone’s busy.
Make it yours
Real replies from a controlled test with a fictional business, September 2026. Not a customer call.
Recorded September 24, 2026. We gave Bludge a fictional air-conditioning business, Fern Air, and asked about services, hours and prices. Its replies are joined together; the caller questions are below.
The recording begins with Bludge identifying itself as AI and naming the fictional business. Synthetic caller audio; no customer call or booking. Playback gaps are removed. One controlled test, not phone-network latency or a customer testimonial.
Introduces itself as AI on every call. You set the rules, and can change them any time. See how a call goes
Replies in under a second
Bludge replies in under a second, so callers aren’t left waiting in silence. And every answer you approve makes the next call faster.
First words in about 0.3 seconds. Your greeting is ready before the call connects, in the same voice.
About 0.9 seconds on average across a typical mix of familiar and new questions.
Zero times talking over a caller in 95 test calls, including callers who paused mid-sentence.
The same voice for every reply. Prepared replies use the voice the rest of the call does, so callers can’t tell which path answered.
Measured in testing: 95 test calls, October 1, 2026.
See how it comparesYour answers, ready next time
Nothing is added without your approval. Try it: the longer you use it, the more of your callers’ questions it has ready.
Questions it couldn’t answer on a call are collected for you, with the words the caller used.
A reply is drafted from your business information for you to review. Approve it as written, or change it first.
It’s recorded in the same voice. From then on, that question and the different ways callers ask it are answered in under a second: about 0.6 s on a phone call, and on your website.
Reply time measured in testing: 95 test calls, October 1, 2026. Example questions are illustrative.
Usually, through call forwarding. We’ll help check the options with your phone provider.
Bludge introduces itself as AI, then replies in under a second (measured in testing), so callers aren’t left sitting through the long pause that makes AI feel like AI. You choose when it should put a call through or take a message. Hear an example, then test it with the questions your customers ask.
Some may. Bludge says it’s AI in one short line, then gets on with helping, so the next thing the caller hears is a useful answer. If nobody else would have picked up, the alternative was voicemail. We’re measuring how often callers hang up after hearing it, and will publish that figure, with how it was measured, once we have it.
It uses your business information and is instructed to say when it doesn’t know. AI can make mistakes: test your setup and keep important decisions with your team. Questions it can’t answer come to you for review, and once you approve a reply, they’re answered next time.
Your transfer rules say which calls should reach a person, and which numbers to try. A call that meets them, such as an urgent one, is put through while the caller stays on the line. An electrician’s or plumber’s assistant can be given an urgency template, so a caller with a burst pipe or a power outage skips the usual questions: it takes their name, address and number, then goes straight to your transfer rules. A dangerous situation, like a gas smell or sparks, gets a short safety line first, with the emergency number where it applies, and any call it recognizes as urgent is flagged at the top of your notification about it. If nobody picks up, Bludge tells the caller it couldn’t reach anyone and that their details have been passed on for a call back. Outside the hours you set, it doesn’t try: it takes a message and says so.
Yes. Every answered call leaves a transcript and a summary on the lead, so you can read what was asked and what was said. Questions it couldn’t answer are kept for you to review, and once you approve a reply, it’s ready for the next caller who asks. See how approving a reply works.
Monthly plans from A$175 a month including GST, with no annual commitment and no charge per booking. See pricing.
Your turn
Meet Bludge on your own phone. Then talk with us about putting it to work.