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Bludge

AI receptionist for busy businesses

Put the
phone down.
Bludge picks up.

Calls answered. New leads called back.
Your attention, back where it belongs.

Introduces itself as AI. You set the rules. Replies in under a second.

You’re with a customer. Bludge takes the next call.

  1. Tessa · AI receptionist

    Hi, you've reached Fieldwork Studio. I'm Tessa, the AI receptionist. How can I help?

  2. Jess · Customer

    I need a new logo and website. What does a consultation cost?

  3. Tessa · AI receptionist

    It's a hundred and twenty dollars for thirty minutes. We'll discuss your ideas and what the project involves.

  4. Jess · Customer

    Sounds good. Have you got anything Tuesday?

  5. Tessa · AI receptionist

    Tuesday at eleven is available. Does that suit?

  6. Jess · Customer

    Actually, I can't do Tuesday. Could we make it Thursday?

  7. Tessa · AI receptionist

    Of course. Thursday at eleven is available too. Can I take your name and email?

  8. Jess · Customer

    Jess. It's jess at example dot com. Thursday at eleven works.

  9. Tessa · AI receptionist

    You're booked for Thursday at eleven. I've noted the logo and website so the team knows what you'd like to discuss.

Fieldwork Studio example

Illustrative example · AI voices

An answer is just the start

The next step.
Already taken.

Booked in.

A time that works, straight into your calendar.

Jess wants a logo and website; consultation Thursday at 11.

Filled in.

Who called and what they need, before you call back.

Put through.

The calls that need you reach you. If you run your own AI agent, Bludge can check with it instead. If not, it takes a message.

From the example call above. Illustrative, not a customer’s.

Built around your business

On the tools.
With a client.
Having a life.

Different businesses. The same problem: you can’t always drop everything to answer the phone.

Let’s talk about your business A business owner taking a coffee break with their dog
01

Trades & home services

Get the job details while you’re getting the job done.

02

Professional services

Stay with your client. Bludge looks after the next one.

03

Shops & small teams

A helpful answer, even when everyone’s busy.

Make it yours

Your rules.
Your way of doing things.

  • Books only when your calendar is free.Connected to Google, Outlook, Calendly and more.
  • Puts urgent calls through to you.Or checks with your own AI agent, if you have one. Otherwise it takes a message.
  • Says when it doesn’t know.And keeps the question, so you can approve an answer for next time.

    Real replies from a controlled test with a fictional business, September 2026. Not a customer call.

    Transcript and test details

    Recorded September 24, 2026. We gave Bludge a fictional air-conditioning business, Fern Air, and asked about services, hours and prices. Its replies are joined together; the caller questions are below.

    Caller
    Hi, do you repair split system air conditioners, and what time are you open?
    Bludge
    Yes, we repair split systems. Our hours are Monday to Friday, 8 am to 5 pm.
    Caller
    How much does a repair cost? Can you book me in for tomorrow?
    Bludge
    I do not know the cost of a repair. This is a preview, so I cannot book appointments.

    The recording begins with Bludge identifying itself as AI and naming the fictional business. Synthetic caller audio; no customer call or booking. Playback gaps are removed. One controlled test, not phone-network latency or a customer testimonial.

Introduces itself as AI on every call. You set the rules, and can change them any time. See how a call goes

Replies in under a second

Fast.
And getting faster.

Bludge replies in under a second, so callers aren’t left waiting in silence. And every answer you approve makes the next call faster.

One turn, timed

Measured in testing
Typical reply times, by kind of question
  • First words in about 0.3 seconds. Your greeting is ready before the call connects, in the same voice.

  • About 0.9 seconds on average across a typical mix of familiar and new questions.

  • Zero times talking over a caller in 95 test calls, including callers who paused mid-sentence.

  • The same voice for every reply. Prepared replies use the voice the rest of the call does, so callers can’t tell which path answered.

Measured in testing: 95 test calls, October 1, 2026.

Your answers, ready next time

Every answer you approve makes the next call faster.

Nothing is added without your approval. Try it: the longer you use it, the more of your callers’ questions it has ready.

  1. A question it couldn’t answer

    Questions it couldn’t answer on a call are collected for you, with the words the caller used.

  2. You approve it, or edit it

    A reply is drafted from your business information for you to review. Approve it as written, or change it first.

  3. Next time, in under a second

    It’s recorded in the same voice. From then on, that question and the different ways callers ask it are answered in under a second: about 0.7 s on a phone call, 0.6 s on your website.

Reply time measured in testing: 95 test calls, October 1, 2026. Example questions are illustrative.

Fair questions

Before you
put it down.

More answers
Can I keep my business number?

Usually, through call forwarding. We’ll help check the options with your phone provider.

Will my customers mind talking to AI?

Bludge introduces itself as AI, then replies in under a second (measured in testing), so callers aren’t left sitting through the long pause that makes AI feel like AI. You choose when it should put a call through or take a message. Hear an example, then test it with the questions your customers ask.

Does it make up answers?

It uses your business information and is instructed to say when it doesn’t know. AI can make mistakes: test your setup and keep important decisions with your team. Questions it can’t answer come to you for review, and once you approve a reply, they’re answered next time.

What does it cost?

Monthly plans from A$175 a month including GST, with no annual commitment and no charge per booking. See pricing.

Your turn

Let the next call
be for you.

Meet Bludge on your own phone. Then talk with us about putting it to work.

Your phone. Our first impression.

A short AI demo call. No signup needed.

You'll get one automated call at this number, and nothing else unless you ask.

Prefer to talk to a person?

A business owner enjoying her first Bludge call