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An AI receptionist that answers every call

It answers your business line, books appointments into your calendar and takes messages while you’re busy with customers.

For local businesses that customers call: trades, clinics, salons, shops and services.

Website and receptionist plan A$199 a month + GST First 30 days free once you’re live, then a 6-month minimum
AI receptionist

Call answered · 2:14 pm

  1. Caller: Hi, our kitchen sink is blocked. Can someone come this week?
  2. Receptionist: Yes, we have Tuesday at 10 am free. Shall I book that for you?
  3. Caller: Yes please.
Booked: Tuesday, 10:00 amBlocked kitchen sink · read back and confirmed

What you get

What your AI receptionist does

  • Answers your calls

    On your own number or a new local one. It uses your hours, services and the answers you approve.

  • Books appointments

    It checks your calendar, reads the time back to the caller and waits for a clear yes.

  • Takes messages

    Callback requests become tasks for your team, due within two business hours.

  • Hands over to a person

    It can put callers through to the numbers you choose when a person is needed.

  • Writes every call down

    Each call has a summary, the outcome and a transcript. Full transcripts are deleted after 90 days.

  • Answers your way

    You choose its answering hours, the questions it answers and when it passes calls to you.

How it works

Set up with you, then looked after

  1. Tell us about your business

    Your services, hours, prices and the questions callers ask.

  2. Set up your number

    Keep your number and forward calls to it, or use a new local number.

  3. Try it first

    Make test calls and change its answers before customers call.

  4. Go live, and we keep checking

    Every call shows in Bludge, and we help you improve the answers.

Ask for your free 30 days

Tell us about your business. A person from Bludge will contact you to set up your receptionist, usually within two working days. Your free 30 days start the day it goes live. There is no obligation.

Website and receptionist plan

A$199 a month + GST

  • Your AI receptionist on a local number
  • 150 answered calls a month, up to 5 minutes each
  • Bookings, messages and callbacks in one place
  • Your website, hosting and web chat

No setup fee. Your first 30 days are free, counted from the day you go live, and you don’t need a card to start. After that, the minimum term is 6 months, then month to month.

Ask for your free 30 days

If you’d like a call.

For example: a hair salon in Newtown, or plumbing in Sydney’s inner west.

We’ll use your details to reply to you. Privacy policy.

Questions about the AI receptionist

Can’t see your question? Ask us directly.

Arrange a free 15-minute call

What does it cost?

The website and receptionist plan is A$199 a month + GST. It includes 150 answered calls a month, up to 5 minutes each, plus your website, hosting and web chat. There is no setup fee, and the first 30 days are free from the day you go live. After that, the minimum term is 6 months, then month to month.

Is an AI receptionist worth it for a small business?

It helps most if you miss calls while you’re busy or after hours, because a missed call often goes to the next business on the list. Try it free for 30 days from the day you go live and see how many calls it answers for you.

What happens if I get more than 150 calls?

It keeps answering. We tell you when you reach 80% of your calls for the month. Extra calls cost about A$0.50 each, and we confirm the price before you start.

Can I keep my phone number?

Yes. Forward your existing number to the receptionist, or use a new local number from us.

Can it take payments?

It can email a link to pay a deposit, if you set that up. It never takes card details over the phone.

What happens to the call recordings?

You see a summary, the outcome and a transcript for every call. Full transcripts are deleted after 90 days. Summaries and bookings stay in your records.

Where is it available?

Where Bludge can supply a local phone number for your business. Ask us about your country before you start.

What doesn’t it do?

It only books times you have made available, never takes card details over the phone and only gives answers you have approved. Calls that need a person go to your team.

Stop missing calls while you work

Try the AI receptionist free for 30 days from the day you go live.