Get more Google reviews from every customer
After each visit, we text your customer one link to leave a review. New reviews come to one place, with a reply drafted for you to post.
For local businesses that take their bookings in Bludge: trades, clinics, salons and services.
“Turned up on time and fixed our hot water the same day. Clear price before they started.”
Thanks, Sam. We’re glad the hot water is working again. Call us any time you need us.
What you get
How we get you more reviews
-
One text after each visit
Sent a few hours after the booking is done, with at most one reminder. Only to customers who ticked the box to get it.
-
Every customer asked the same way
No picking only happy customers, and no rewards for reviews.
-
All your reviews in one place
Google reviews, plus Facebook and ProductReview if you use them.
-
A reply drafted for you
Check it, change it if you like, and post it yourself.
-
Low ratings flagged the same day
So you can call the customer before it gets worse.
-
A report every month
How many reviews you got, and how your rating compares with three nearby businesses.
How it works
Set up with you, then looked after
Connect your Google listing
And choose where customers leave reviews.
Take bookings in Bludge
The text goes out after a Bludge booking is done. We set up your booking form, with a tick box for the text.
Customers get one link after their visit
Only during the day, and never more than two texts for a booking.
Reply from one place
Every review comes with a drafted reply for you to post.
Ask about Google reviews
Tell us about your business. A person from Bludge will contact you about Google reviews, usually within two working days. There is no obligation.
What it costs
There is no set price for Google reviews yet. Tell us about your business and we’ll give you a price.
Ask for a priceQuestions about Google reviews
Can’t see your question? Ask us directly.
What does it cost?
There is no set price for Google reviews yet. Tell us about your business and we’ll give you a price.
How do I get more Google reviews?
Ask every customer, soon after their visit, with one simple link. Bludge sends that link by text after each booking, to customers who agreed to get it, and reminds them once.
Do my customers need to book through Bludge?
Yes. The text goes out after a booking in Bludge is marked as done. If you take bookings another way today, we can set up a Bludge booking form for you, or your AI receptionist can take bookings into it.
Will customers get lots of texts?
No. One text after the booking, sent during the day, and at most one reminder a few days later. Only customers who ticked the box get it.
Can I ask only my happy customers?
No. Every customer is asked the same way. Google does not allow picking only happy customers, and it does not allow rewards for reviews.
Does Bludge reply to reviews for me?
No. It drafts a reply. You check it and post it yourself on the review site.
Which review sites does it work with?
Google first. You can also send customers to Facebook or ProductReview, or let them choose.
What doesn’t it do?
Bludge never posts reviews or replies for you, and never offers rewards for reviews. It only texts customers who agreed to get the link.
Get more reviews without chasing customers
One text after each visit, and a reply ready for every review.